Delivery Information

Office Hour

  • Monday to Sunday                                            8:00 am to 5:00 pm

Cambodia Public Holiday

–           1st Jan                                                International New Year Day
–           7th Jan                                               Victory over Genocide Day
–           14th to 16 April                             Khmer New Year Day
–           1st May                                              International Labor Day
–           13th to 15th May                          King’s Birthday, Norodom Shaman
–           1st Jun                                                International Children Day
–           18th Jun                                             King’s Mother Birthday, Norodom Monineath Sihanouk
–           22nd to 24th Sept                         Pchum Ben Day
–           24th Sept                                           Constitutional Day
–           15th Oct                                             Commemoration Day of King’s Father, Norodom Sihanouk
–           23rd Oct                                             Paris Peace Agreements Day
–           29th Oct                                             King’s Coronation Day, Norodom Sihamoni
–           5th to 7th Nov                                Water Festival Ceremony
–           9th Nov                                              Independence Day
–           10th Dec                                            International Human Rights Day

Delivery Time

  • Monday to Sunday 8:00 am to 8:00 pm
  • Free delivery in Phnom Penh City, other Province will charge 15$
  • Our cut off time for guaranteed Same Day delivery is 3.00pm Local Time (+7GMT).
  • We guarantee the delivery date specified providing order is received before our cut off time.
  • We are unable to guarantee exact delivery times between our delivery hours of 8.00am – 8.00pm but we do guarantee the order will be delivered on the date specified.
  • It is VITAL that we receive a contact telephone number of your recipient so we can call in the unlikely event of a delivery problem.
  • If we do have to contact your recipient by telephone we will not inform that we are delivering flowers as not to spoil the surprise.
  • Full refund if delivery was missed, If any customer reports that an order is not delivered, we request 24 to 48 hours to contact the filling florist to determine the arrangement’s whereabouts. We reserve the right to attempt a redelivery if (a) the recipient is not home during the time of delivery; or (b) no neighbor is available to accept the delivery on behalf of the recipient. If it is determined that the filling florist did not make the delivery attempt, we will gladly provide you with a full refund. We always ask that the filling florist provide an apology arrangement to the recipient if it is determined that the filling florist was at fault, regardless of the circumstances.
  • Phnom Penh Flower, reserves the right to substitute any of the items based on availability. We would ensure that items will either be of equivalent or a higher value. However, we will not raplace the main flowers chosen.

If you have any further delivery questions please email us at info.ppflower@gmail.com